Ordering

Ordering

What should I do if I get an error message during checkout?

If you receive this error message:

“Oops! Payment was not authorized. Please try another card, or give us a call at

(612) 208-1530.”

Please try the following:

  • Contact your bank to make sure there are sufficient funds in your account.
  • Make sure you are entering the credit card’s CVN and billing information correctly.
  • Make sure your billing name, address and phone number matches that of the credit card used for payment.

If none of these work, please call our Customer Care team at (612) 208-1530.” (M-F 9:00am-5:00pm CST)

How do I cancel an order?

Please contact info@dphue.com before your order ships. 

How do I change an order?

Please contact info@dphue.com before your order ships. 

How do I return an order?

Return your order within 30 days to:

dpHUE

4405 France Avenue S, Minneapolis, MN 55410

Do you ship outside the U.S.?

Not yet! We're working on it!